Refund Policy
1. All Pro purchases are final
Study Katta Pro gives immediate access to digital study material — premium tests, PDFs and detailed explanations. Because access is granted the moment payment is confirmed, all PRO subscription purchases are final and non-refundable once activated.
2. Exception — technical error
If payment was deducted but Pro was not activated due to a technical issue, contact us within 7 days:
- Email: support@studykatta.com
- Subject: "Payment Issue — [Your Phone Number]"
- Attach: your transaction screenshot
We resolve such cases within 48 hours.
Our systems now detect failed activations automatically and usually correct them within about 30 minutes. If your Pro has not appeared after that, please write to us.
3. Plans & pricing
| Plan | Price | Duration |
|---|---|---|
| Basic | ₹79 | 1 month |
| Super | ₹149 | 3 months |
| Pro | ₹449 | 1 year |
Plans do not auto-renew. A plan ends on its expiry date unless you buy another.
4. What we do not refund
- Change of mind after purchase, or buying the wrong plan by mistake.
- Not using the plan, or using it less than expected.
- Not clearing an examination.
- Accounts suspended for breaching our Terms & Conditions.
- Content changing, being added or removed during the plan period.
5. How to request a refund
Email support@studykatta.com within 7 days of the payment with your registered mobile number, the date and amount, the transaction screenshot, and a short description of the problem. Approved refunds are processed back to the original payment method through Razorpay and typically reach your account within 5–7 working days, depending on your bank.